Table of Contents
< All Topics
Print

6213 – Invoice Print Issue

Issue Summary: [6213] Invoice print preview showed incorrect due dates, prompting an investigation into the issue.

Resolution / Workaround: The root cause was identified as a UDF (User-Defined Field) configuration issue. The Payment Due Date on the AR Invoice Update Layout was triggered by two UDF fields: Customer Credit Limit and Allow Two Credit Term. This resulted in the payment due date being displayed one month later than expected if Allow Two Credit Term was set to ‘Allow’. The client was advised to discuss this with their internal team, and a workaround was provided to ensure accurate display of due dates.

Scroll to Top