Table of Contents
< All Topics
Print

7391 – Request to Update Approval Device for SAP Account

Issue Summary: [7391] Request to update approval device for SAP account KSHLOG02, requiring specific data and documentation from the customer.

Resolution / Workaround: The support team provided a user manual with steps to set up the mobile device for SAP’s mobile application. The customer was required to run a certificate file on their device, obtain the Device ID, and send it along with their phone number via email. After completing these steps, the device was ready for use.

Scroll to Top