6065 – SAP down payment invoice close

Issue Summary: [6065] AP Down Payment Invoice remains open due to outstanding payable amount, and the client wants to know how to close it.

Resolution / Workaround: The issue was resolved by suggesting an alternative solution: creating an AP Credit Memo for the open amount of THB 45,972.60 based on AP Down Payment No. 65. However, when attempting to create the AP Credit Memo, an error message ‘Invalid property index; object: , node: [Message 270000001-4]’ was encountered. To address this issue, the support team decided to reproduce the error in the Testing DB first and requested access to cegpro05 and manager user accounts at 11:00 AM today. Later, it was found that there is no restriction and custom query on transaction notification, so another solution was proposed to the client, which includes creating an outgoing payment for the open amount AP Down Payment, creating an AP (service type) and linking it with the AP Down Payment, or creating a JE with Cash Account and Down Payment Account.