6038 – Order Email

Issue Summary: [6038] The client was unable to send order emails due to an expired password for the cocostore.order4@sapb1mm.onmicrosoft.com email account.

Resolution / Workaround: The issue was resolved by setting up a new password for the email account, updating the new password at SAP Business One Job Service, and updating the new password at Mailer Configuration of Service Tab under General Settings. The ‘password never expires’ option was also enabled to prevent future issues.