6164 – Good Returns Process base on GRPO

Issue Summary: [6164] Client created a Good Return process based on an incorrect GRPO, resulting in item quantities not reverting to the original PO.

Resolution / Workaround: To resolve the issue, the client was advised to enable the option ‘Enable Reopening of Orders When Creating Returns Based on Orders’ in the Document Settings: Per Document Tab. The client was also instructed to cancel the Goods Return, Goods Return Request, GRPO, and Landed Cost documents, which would reopen the item quantities on the purchase order.