8394 – Upload customer open item

Issue Summary: [8394] Customer’s invoice with multiple line items was generating three separate FI documents instead of one, causing business impact.

Resolution / Workaround: The issue was caused by inconsistent header-level data across the related lines. To resolve this, the customer needed to maintain the same Document Sequence No. and identical Text/Header Text values for all lines. Additionally, the Item Text field can be different for each line item. The customer updated the file accordingly and re-uploaded it successfully.