7424 – Unable to clear downpayment from customer manually

Issue Summary: [7424] Unable to clear downpayment manually due to error in ‘Clear Incoming Payments – Manual Clearing’ app.

Resolution / Workaround: The agreed solution was to create a normal outgoing invoice for the final customer billing, offset this invoice with the downpayment, and then create a normal customer credit memo to reflect the refund of the excess amount. This ensures that the downpayment is cleared correctly in the system, and the refund process is handled through the proper AR flow.