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7534 – Unable to key in billing plan is SO, and unable to access PO

Issue Summary: [7534] User unable to key in billing plan for SO and access PO due to ‘unknown error’ when converting PR.

Resolution / Workaround: The issue was resolved by removing the HeadBillPlan tick in the Item Details, allowing the user to fill in the Billing date as expected. No further troubleshooting or root cause analysis was mentioned.

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