8264 – Unable to Amend WBS Element in Sales Order – Assistance Required

Issue Summary: [8264] The customer was unable to amend the WBS element in a sales order, despite previous actions taken by the PM.

Resolution / Workaround: The proposed solution involved reversing the billing document, PGI, and outbound delivery. The WBS element was then unassigned from the sales order, and if still not possible, the line item was marked as rejected with a reason for rejection. A new line item was created with the correct WBS element, and the process continued as usual.