6308 – Log32 lock out Error

Issue Summary: [6308] SHILOG32 user experienced a lock out error message when trying to log in to the RDS, resulting in an unsuccessful login.

Resolution / Workaround: The issue was resolved by having the SHILOG32 user try logging in again, which resulted in successful access to both RDS and SAP systems. The root cause of the issue is believed to be an unstable internet connection or a previous session not being properly terminated.