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6652 – LOHLOG27 User Cannot Save PDF File

Issue Summary: [6652] User LOHLOG27 is unable to save PDF file, but can print successfully from the Sales Order window.

Resolution / Workaround: After verifying the printing issue for users (LOHLOG27) and (LOHLOG16), we were able to successfully print and save the Sales Order Documents as PDFs from the Document Draft Report, both in ‘Draft’ and ‘Approved’ status. The user was advised to try saving the file again with minimal print preview load in the browser.

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