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7078 – Year-End Closing Process (October 2019 to March 2024)

Issue Summary: [7078] The customer requested assistance with the Year-End Closing process for their financial year ended March 2024.

Resolution / Workaround: The support team executed the Year-End Closing process in the Testing database on June 23, 2025. The results were satisfactory, and the team successfully completed the closing process for five fiscal years (2019/2020 to 2023/2024) in the testing database. The balances reflected in the financial reports were accurate within the system. An Excel file containing the ‘Before & After’ reports was saved on the Desktop of LOHPRO01, and the customer was asked to provide a schedule for performing the year-end closing in the live database.

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