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6585 – SO Approval Error

Issue Summary: [6585] Approval Error Software account no. LOHFIN04, causing issues with Sales Order (SO) document creation for certain customers.

Resolution / Workaround: The issue was investigated and tested in the Testing database using the LOHFIN04 and LOHLOG12 user accounts. The approval process was found to be working normally when creating sales order documents that trigger an approval request. However, further analysis is required to identify the root cause of the issue.

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