6488 – Period End Closing (2024)

Issue Summary: [6488] The customer requested assistance with the Period End Closing process for Fiscal Year 2024.

Resolution / Workaround: The support team guided the customer through the Year End Closing Process, including restoring a testing database and executing the process in both the testing and live databases. The root cause of any potential issues was addressed by disabling webhooks and BPA tasks, and the customer was provided with regular updates and instructions via email.