7507 – Re: Can’t add sales order with price zero_Ortho 2 user in Sirius Database

Issue Summary: [7507] Customer cannot add sales orders with zero price due to automatic system prompt response.

Resolution / Workaround: The issue occurred because the customer selected ‘No’ and checked the option ‘Remember my answer and do not show this message again’ in the system prompt during their initial attempt. To resolve, the customer was advised to locate the relevant message in the System Message Log, click Change Answer under the Help column, remove the saved answer row, and retry creating the document with zero total amount.