6782 – Request for Excel import into the SAP system for customer master (BP)

Issue Summary: [6782] Customer requested to import Excel data into the SAP system for customer master (BP) and encountered issues with importing and updating specific fields.

Resolution / Workaround: The support team provided guidance on using the ‘Data Import’ function in SAP, performed a demonstration, and attached screenshots as reference. They also identified the issue with importing data for certain fields and assured that they would update the customer by April 8, 2025, regarding the importing and updating of the data for ‘Bill To / Ship To’.