8300 – Missing Payment Voucher No.

Issue Summary: [8300] Missing Payment voucher or Receipt Voucher Number in General Ledger Detail Report, and other related issues such as A/R Downpayment Invoice Remarks not appearing in Advance Customer Received General Ledger Report and Sales Order Number not displayed in Customer Receivables Aging report.

Resolution / Workaround: The issue was caused by a customized Reference Field Links setup for Outgoing Payments that did not reflect the original system setup. The Change Log is not enabled for this configuration, so it was not possible to determine who made the changes or when they were made. To resolve the issue, user authorizations were restricted to prevent any modifications to the configuration, and a customization was recommended to include Sales Order Number in Aging Report.