7565 – Can’t add originator after approve the document by authorizer in new approval process

Issue Summary: [7565] Error adding originator after approval by authorizer due to duplicate approval templates and pending approval processes.

Resolution / Workaround: The issue was resolved by inactivating the duplicate approval templates, creating a new Authorizer and Approval Stage in the Testing database using a new Approval Template, and applying the same setup in the Live database.