6823 – PME: Unable to Cancel Delivery Document (No: 100003665)

Issue Summary: [6823] The delivery document status was marked as Closed, and the user was unable to cancel it through the system due to accidental selection of the Close button.

Resolution / Workaround: The issue was resolved by suggesting an alternative solution using a ‘Return’ document instead of attempting to cancel the delivery order. The root cause identified was user fault, where the Close button was accidentally selected after the A/R invoice was canceled.