6456 – Request to check for one of the employee advance account setting in SAP
Issue Summary: [6456] Employee advance account setting in SAP was different from others, causing reconciliation issues for user EAPF000138.
Resolution / Workaround: The issue was caused by the absence of transactions for Business Partner EAPF000138. The system displays a yellow link arrow for ‘Account Balance’ field only when there are transactions recorded. To resolve this, the client reviewed the BP’s account balance through various reports and confirmed that no further assistance was needed.
